Política de envío
Shipping Policy
Order Processing
All orders are processed within 1–3 business days.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Please note that processing times may be slightly longer during holidays, product launches, or high-volume periods.
Shipping Times
United States
Estimated delivery time: 10–12 business days
Shipping times are estimates and may vary depending on your location, carrier delays, customs processing, weather conditions, or peak shipping periods.
Tracking Orders
Once your order ships, you’ll receive a tracking number via email.
Please allow up to 48 hours for tracking information to update after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
Fresh:Bro is not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error in your shipping information, contact us immediately at:
Delayed or Lost Packages
While we work hard to ensure timely delivery, Fresh:Bro is not responsible for delays caused by shipping carriers, customs, weather, or other factors outside our control.
If your package appears lost or significantly delayed, contact our support team and we’ll do our best to assist you.
Delivered Packages
Once a package is marked as delivered by the shipping carrier, Fresh:Bro is not responsible for lost or stolen packages.
We recommend checking with neighbors, household members, or your local carrier if you cannot locate your delivery.
Contact
For shipping-related questions, contact: