Términos del servicio
Terms of Service
Overview
This website is operated by Fresh:Bro. Throughout the site, the terms “we”, “us” and “our” refer to Fresh:Bro. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms of Service.
These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
If you do not agree to all the terms and conditions stated here, you may not access the website or use our services.
Online Store Terms
By using this site, you confirm that you are at least the age of majority in your country or region of residence.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the Service.
Any breach of these Terms may result in immediate termination of your access to our services.
Products & Services
We reserve the right to limit or discontinue any product at any time without notice.
We make every effort to display products and colors accurately, but we cannot guarantee your device’s display will reflect exact product appearance.
Fresh:Bro products are intended for personal use only and may not be resold without written permission.
Pricing & Billing
Prices are subject to change without notice.
We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or unauthorized activity.
You agree to provide current, complete, and accurate purchase and account information for all orders.
Shipping
Delivery times are estimates only and are not guaranteed.
Fresh:Bro is not responsible for delays caused by shipping carriers, customs, weather conditions, or incorrect shipping information provided by the customer.
Risk of loss transfers to the customer once the order has been handed to the shipping carrier.
Returns & Refunds
Please review our Return & Refund Policy for information regarding returns, refunds, damaged items, and cancellations.
Intellectual Property
All content on this website — including branding, logos, graphics, product images, copy, and designs — is the property of Fresh:Bro and may not be copied, reproduced, or used without written permission.
User Conduct
You agree not to:
- Use the site for unlawful purposes
- Attempt to interfere with website security
- Upload malicious code or harmful software
- Abuse, harass, or threaten others through the platform
Violation of these rules may result in termination of access.
Disclaimer
Fresh:Bro products are cosmetic and hygiene products only.
Statements made on this website have not been evaluated by the Food and Drug Administration or any medical authority and are not intended to diagnose, treat, cure, or prevent any disease.
Results may vary between individuals.
Limitation of Liability
Fresh:Bro shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of our products or website.
Our total liability shall never exceed the amount paid for the product purchased.
Privacy
Your submission of personal information through the store is governed by our Privacy Policy.
SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS
We are offering an SMS/MMS mobile messaging program (the "Program"), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and Privacy Policy (the "Agreement"). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the "Dispute Resolution" section below. The Program uses artificial intelligence ("AI") technology to generate personalized messages, product recommendations, and conversational responses. Some or all messages you receive through the Program may be composed, in whole or in part, by AI systems rather than human agents.
AI-Powered Messaging. Messages you receive through the Program may be generated using artificial intelligence and machine learning technology. This means that some messages, including product recommendations, promotional offers, and conversational responses, are created by AI systems rather than written by a human. You acknowledge and agree that:
(a) AI-generated messages may contain inaccuracies. While we strive to provide helpful and accurate information, AI-generated messages may include errors regarding product details, pricing, availability, promotions, or other information. You should independently verify any product information, pricing, or promotional offers before making a purchase decision.
(b) AI responses are not professional advice. AI-generated messages do not constitute professional, legal, medical, financial, or other expert advice.
(c) Your conversations may be processed by AI. When you reply to messages or engage in conversations through the Program, your responses may be processed by AI systems to generate relevant replies. Your message content, purchase history, and browsing activity may be used by AI systems to personalize your experience.
(d) You may request human assistance. If at any time you prefer to interact with a human representative rather than an AI system, you may request human assistance by contacting us by email.
By participating in the Program, you agree to receive recurring automated marketing mobile messages, including AI-generated content, personalized product recommendations, and conversational AI responses, at the phone number associated with your opt-in. You understand that consent is not required to make any purchase from Us. While you consent to receive messages sent using an autodialer and/or AI-generated content, the foregoing shall not be interpreted to suggest or imply that any or all of Our mobile messages are sent using an automatic telephone dialing system ("ATDS" or "autodialer"). You specifically consent to receiving messages where the content is generated, in whole or in part, by artificial intelligence systems.
If you do not wish to continue participating in the Program or no longer agree to this Agreement, you agree to reply STOP to any mobile text message from Us in order to opt out of the program. You may receive an additional mobile message confirming your decision to opt-out. You understand and agree that the foregoing options are the only reasonable methods of opting out. You understand and agree that attempting to opt out by texting other words or verbally requesting one of our team members to remove you from our list is not accounted for as a reasonable means of opting out.
You acknowledge that the message frequency is various and that consent is not a condition to purchase. The program involves recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with us.
Data Use for AI Personalization. To provide you with personalized messages and recommendations through the Program, we may use information including your purchase history, browsing activity, product preferences, and prior message interactions. This information may be processed by AI systems, including third-party AI service providers, to generate relevant and personalized communications. We do not sell your personal information to third parties. Our AI service providers are contractually prohibited from using your personal information to train their general-purpose AI models.
You must have a wireless device of your own, be capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text-messaging instructions.
You may not use or engage with the platform if you are under thirteen (13) years of age. If you use or engage with the platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent's or legal guardian's permission to do so. By using or engaging with the platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18), and have your parent's or legal guardian's permission to use or engage with the platform, or are of adult age in your jurisdiction. By using or engaging with the platform, you also acknowledge and agree that you are permitted by your jurisdiction's Applicable Law to use and/or engage with the Platform.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM OR RELATED TO: (A) INACCURACIES, ERRORS, OR OMISSIONS IN AI-GENERATED MESSAGES, INCLUDING INCORRECT PRODUCT INFORMATION, PRICING, OR AVAILABILITY; (B) ANY DECISION YOU MAKE BASED ON AI-GENERATED CONTENT; (C) ANY PRODUCT RECOMMENDATION GENERATED BY AI SYSTEMS; OR (D) THE PERFORMANCE, RELIABILITY, OR AVAILABILITY OF AI FEATURES. THE PROGRAM AND ALL AI-GENERATED CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.
You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates, or improvements of the program shall be subject to this Agreement unless explicitly stated otherwise in writing. We reserve the right to change this Agreement from time to time. Any updates to this Agreement shall be communicated to you. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the program after any such changes, you accept this Agreement, as modified.
For any questions, you can contact us for more information about the program.
Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice.
Continued use of the website after changes are posted constitutes acceptance of those changes.
Contact Information
Questions regarding these Terms of Service should be sent to: